‘Online Monitoring’: The Consumer Goods Giant Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered over 150 years ago in the oil fields of Pennsylvania, the simple jar of Vaseline may not seem like an natural focus for digital platform algorithms.
Nonetheless, its ascent as a TikTok talking point has placed it at the forefront of an promotional upheaval, where major corporations are allocating substantial funds to content creators and putting fewer resources into marketing items in legacy broadcasters.
A Journey from Drilling to Digital
The petroleum jelly was first manufactured in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers using on their skin with a byproduct of the drilling process. Currently, a wave of content from users have documented the product’s widespread use in “practical tricks”.
It has been touted as a solution for polishing footwear or extending perfume longevity, along with a cure for noisy doorways. Users have even applied it to combat the nuisance of snack dust adhering to hands.
Harnessing the Hype
Detecting the product’s new life online, strategists within the corporation boosted the tips by having their research teams evaluate the claims and sharing the findings with influencers.
Suggestions that it lessened the sting of chili on the mouth were confirmed. Similarly supported were ideas it could prolong perfume and restore leather handbags. Claims that it would bleach teeth or make eyelashes longer were disproven.
The ‘Social Listening’ Strategy
Outdoor advertising and television commercials would once have dominated Unilever’s advertising drive. However, this online trend has helped convince executives to ramp up funding for content creators.
This tracking of digital spaces to shape commercial tactics has been dubbed “social listening”. Unilever's CEO, freshly instated, has suggested it is aiming to spend a full fifty percent of its huge ad budget on platform-based material.
Adapting to New Consumer Habits
Selina Sykes, who is heading the digital initiative, said the company was just evolving with contemporary approaches of engaging audiences. She said interacting online “without dampening the fun” was paramount.
“How can companies join discussions credibly? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.
“We are witnessing a departure from a one-to-many model, where we would just broadcast out … Currently, it's countless discussions, diverse communities. Changes in digital feeds means that these groups seem specialized, yet they are vast.
“If you can make sure your brand is shared by other people, recommended by peers, this builds credibility and connection. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
The approach indicates dramatic transformations occurring in how media is consumed, with younger consumers spending more time on social media platforms than legacy broadcast and print media.
This change is evidenced by drops in TV and print advertising. Within the United Kingdom, ad revenues for major broadcasters have dropped substantially in real terms since 2019.
The Rise of the Creator Economy
It also reflects a blurring of media roles as large companies almost become production houses themselves, partnering with numerous influencers to enhance their items.
Leon Harlow said: “Obviously there’s a flow of audiences out of certain traditional media outlets and their time is increasingly on Instagram, TikTok and YouTube than they are watching live TV or reading print.
“Many companies report to us people trust recommendations from the creators they engage with compared to commercial messages. That’s a consistent trend.”
He added firms may also cut expenditures by investing in creators over expensive broadcast campaigns, which also allows them to tweak their content more easily to test effectiveness.
This strategy is expanding. Marketing investment on influencer marketing is increasing four times faster than the broader media sector. Across the United States, it has over doubled since 2021 and is forecast to attain substantial figures in 2025.
TV's Lasting Role
Even with this transformation, executives said they believed television commercials still played a key part to play, as broadcasters retained the power to frame public debate.
She added: “A top-tier ROI marketing event is still the Super Bowl. The issue isn't broadcasters claiming: ‘We are no longer pertinent.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”