Vinted Users Express Displeasure Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update to its shipping options due to shopper criticism.
